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About Us
ONeil Online
Oneil Online History
Oorah Gaming
Watta Server
Abuse
I think I was hacked!?!
My bandwidth is off the charts!?!
Null Routed?
Suspicious activity?
Affiliate
As an affiliate, what can I sell?
How do I become an affiliate?
If one customer does not pay, will this affect my other customers?
What commission do I get?
Dedicated Server
Are IPv6 available?
Dedicated Server Control Panel
How do a reboot my server?
How long does it take for my dedicated server to get setup?
How many IPs can I get?
I need a dedicated server only for a couple of hours?
I think my hardware is failing?
What is a Traceroute?
What OS version do you install?
Why is the bandwidth different in the US and EU compared to Asia, Japan, China, Australia, etc.
Domain Hosting
How do I forward a domain?
How do you register a domain name?
No DNS Propagation!?! How is this possible?
What are your nameservers?
Why should I register my domain with you?
Game Server
'Can only be accessed within a local network' in my logs?
Ark - Admin & Commands
Ark server show 70 slots!?!
Can I get help with installing a config mod?
Can I get my game reloaded?
Game Server Control Panel
How do I connect to my game server?
How do I FTP to my game server?
How to install Ark Mods?
How to setup Steam Workshops
I have multiple game servers at the same location, can I get my network optimized?
I need a MySQL Database for my game server?
My game server keeps stopping!?!
Restriction service communication failure pnkbstra.exe
Steam games display ping and fps during game?
Unturned - How to add Admin
URL to Conntect to Game Server
What happen to instant activation?
What is a slot?
Why are my AAPG PB screenshots are not updating?
Why does my game server say "Processing"?
Why does my game server say "Unknown"?
Linux Sheets
APF (Advanced Policy Firewall)
BFD (Brute Force Detection)
CSF (Config Server Firewall)
Screen
Managed Services
Can managed services be applied to any product or service?
Pre-Sales Questions
Additional IP Justification
Benchmark Performance
Beyond Compliance
Can I set my own RDNS?
Complete Service
Do I need a PayPal account to complete payment?
Do I need to sign a long term contract?
Do you provide a network uptime SLA?
Do you provide IPMI / KVM/IP support?
Enterprise Security
Free Migration
I dont see a server with the specs I want?
If I have kvmip with media support, can I install my own OS?
Is there a cost to setup software raid?
Is there any discount for renting multiple servers?
Our Guarantees
Payment Failure or I can't complete payment
What forms of payment do you accept?
Reseller
Can I resell your services?
Private Name Servers
Reseller Web Hosting
What is the difference between a Reseller and an Affiliate?
Support
Do you have a Network Status page?
Do you offer phone support?
I have not received any response from my support ticket?
What are your support response times?
What is the best method of support?
Why does my ticket keep closing?
Virtual Private Server
Are IPv6 available?
Enable Remote Desktop On Windows KVM
How long does it take for my virtual private server to get setup?
I accidentally did an OS reinstall, can I get my data back?
Is VPN allowed on a Virtual Private Server?
SolusVM Control Panel
VPS Troubleshooting
What happen to instant activation?
What is a VPS?
What is a vSwap?
Voice Server
Download Mumble
Download Teamspeak
How do I install Teamspeak?
Voice Server Control Panel
Web Hosting
Frontpage Extentions
I can't get my script or program to work?
I need root access?
Linux or Windows for Web Hosting?
Multiple SSL Certificates on one IP
Multiple websites on one IP
Web Hosting Control Panel
What does Unlimited mean?
What is a sub domain?
What's the difference between a Parked Domain vs Addon Domain?
Where do I save my html files?